60-Day Performance Guarantee
We're pretty confident you're going to love our Creatine Gummies. But, just in case they're not your thing — whether it's the expected boost in performance or the unique orange flavor — we've got you covered. We'll provide a full refund, no hassle, no stress. No matter what your concern is, we're here to make sure you are satisfied, and we'll return your money as quickly as possible. Email us at contact@purepwrnutrition.com
- Additional Terms:
- Eligibility: This guarantee applies only to first-time purchases of PUREPWR products. If you purchase multiple bags or place additional orders within the 60-day period, the guarantee will no longer apply.
- Subscription Orders: If you set up a subscription, the 60-day guarantee applies only to the first bag in your initial order. If your subscription renews within the 60-day period, the guarantee becomes void, and no refunds will be issued for any shipments.
- Refund Process: To claim a refund, you must contact our customer service team within 60 days of your original purchase date. We may ask for feedback on your experience to help us improve, but no further questions will be asked.
- Refund Limitations: The guarantee applies to the purchase price of the product only and does not include shipping, taxes, or additional fees.
- Product Return: In some cases, we may ask you to return the remaining product. If requested, you will be responsible for return shipping costs.
- One-Time Use: This guarantee can only be used once per customer, per household.
- Non-Transferable: The guarantee applies only to the original purchaser and cannot be transferred or extended to others.
- Damaged or Defective Products: The guarantee does not apply to products that are damaged or defective due to misuse, improper storage, or handling after delivery.
- Proof of Purchase: To process your refund, we require proof of purchase (e.g., order number or receipt) from the original transaction.