Refund policy

 

We’re confident that HexaBlend Creatine Gummies will elevate your performance. That’s why we offer a 100% Money-Back Guarantee. If, within 60 days, you don’t feel a noticeable improvement in your strength, power, endurance, or recovery, we’ll refund your full purchase—no questions asked. We believe in our product, and we want you to feel confident in giving it a try, completely risk-free.

    Additional Terms:

    • Eligibility: This guarantee applies only to first-time purchases of PUREPWR products. If you purchase multiple bags in a bundle then this guarantee applies to only one of the purchased bags. If you place additional orders within the 60-day period, the guarantee will no longer apply.
    • Subscription Orders: If you set up a subscription, the 60-day guarantee applies only to the first bag in your initial order. If your subscription renews within the 60-day period, the guarantee becomes void, and no refunds will be issued for any shipments.
    • Refund Process: To claim a refund, you must contact our customer service team within 60 days of your original purchase date. We may ask for feedback on your experience to help us improve, but no further questions will be asked.
    • Refund Limitations: The guarantee applies to the purchase price of the product only and does not include shipping, taxes, or additional fees.
    • Product Return: In some cases, we may ask you to return the remaining product. If requested, you will be responsible for return shipping costs.
    • One-Time Use: This guarantee can only be used once per customer, per household.
    • Non-Transferable: The guarantee applies only to the original purchaser and cannot be transferred or extended to others.
    • Damaged or Defective Products: The guarantee does not apply to products that are damaged or defective due to misuse, improper storage, or handling after delivery.
    • Proof of Purchase: To process your refund, we require proof of purchase (e.g., order number or receipt) from the original transaction.

     

    We have a 60-day performance guarantee, which means if you do not feel like your performance has not increased in some capacity while taking our products then you have 60 days after purchasing your item to request a refund.

    To be eligible for a refund, you will need to contact us within 60 days of your purchase. You’ll also need the receipt or proof of purchase.

    To start a refund, you can contact us at contact@purepwrnutrition.com If your refund is accepted, then a refund will be issued and you will see it within 7-10 business days.

    You can always contact us for any refund question at contact@purepwrnutrition.com

    Damages and issues

    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exceptions / non-returnable items

    Unfortunately, we cannot accept returns on sale items or gift cards.

    Exchanges

    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.